In-Store Customer Care & Payments Specialist

CCF Family of Brands; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational Reimbursement Program

401(k) Retirement plan with company 2%

Job summary

Community Choice Financial® Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to help customers access financial solutions. The role includes processing transactions, building customer relationships, and maintaining accurate records in a fast-paced store environment.

We offer hands-on training, opportunities for growth, and a comprehensive benefits package. This is an in-person, full-time position requiring a reliable schedule including weekends.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.

Skills

Verbal communication

Written communication

Data entry

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to help customers access financial solutions. The role includes processing transactions, building customer relationships, and maintaining accurate records in a fast-paced store environment.

We offer hands-on training, opportunities for growth, and a comprehensive benefits package. This is an in-person, full-time position requiring a reliable schedule including weekends.