In-Store Customer Service & Financial Solutions

Ccffamilyofbrands; Glendale (AZ); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand opportunities

Leadership development program

Medical insurance options

401(k) retirement plan

Dental and vision coverage

Employee assistance program

Paid time off

Job summary

Community Choice Financial Family of Brands in Glendale, AZ is seeking a Customer Service Representative to assist customers with in-store transactions, payments, money transfers, and check cashing while delivering a positive, high‑quality experience.

You will receive hands‑on training, coaching, and development as the company expands across 11 brands nationwide, with opportunities for career progression and cross-brand mobility.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
• Uphold compliance with policies and laws and participate in ongoing training.

Skills

Customer service

Communication

Data entry

Professional demeanor

Attention to detail

Education

High school diploma

Tools

POS system

Microsoft Office

Phone usage

Job description

Community Choice Financial Family of Brands in Glendale, AZ is seeking a Customer Service Representative to assist customers with in-store transactions, payments, money transfers, and check cashing while delivering a positive, high‑quality experience.

You will receive hands‑on training, coaching, and development as the company expands across 11 brands nationwide, with opportunities for career progression and cross-brand mobility.