In-Store CSR with Training & Growth

Ccffamilyofbrands; Orangeburg (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Leadership development via Key Holder

Performance-based advancement

Educational reimbursement

Medical insurance options with telemed

401(k) and Roth 401(k) with company  匹

Life and AD&D insurance

Voluntary benefits package

Employee assistance program and mental

Discount marketplace access

Paid time off starting at 12 days/year

Job summary

TitleMax in Orangeburg, SC is seeking a Customer Service Representative to help customers access short-term financial solutions. You will process transactions, build customer relationships, and provide excellent in-store experiences.

The role offers hands-on training, coaching, and development within a high-performance, fast-growing company. Full-time, in-person schedule with weekends and a comprehensive benefits package is provided.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency using phones, POS, Microsoft Office and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background checks will be conducted as required by law.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' lifestyles.
• Enter and maintain customer information in the POS system with precision.
• Support in-store events, marketing, and community activities as assigned.
• Maintain store appearance and comply with security and opening/closing procedures.
• Uphold policies and stay current on product and process changes.
• Work a full-time in-person schedule, including weekends (40 hours per week).

Skills

Verbal and written communication

Attention to detail

Data entry accuracy

Phone usage and POS familiarity

Microsoft Office proficiency

Customer service mindset

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Other computer systems

Job description

TitleMax in Orangeburg, SC is seeking a Customer Service Representative to help customers access short-term financial solutions. You will process transactions, build customer relationships, and provide excellent in-store experiences.

The role offers hands-on training, coaching, and development within a high-performance, fast-growing company. Full-time, in-person schedule with weekends and a comprehensive benefits package is provided.