In-Store CSR: Financial Services & Customer Care

The Pay O Matic Corporation; Medford (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Short-term incentives

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Sick Leave

Job summary

Pay-O-Matic is seeking a Front-Line Customer Service Representative for our Medford locations. You will handle cash transactions, assist customers with financial services, and promote Pay-O-Matic products. Flexible schedules include weekends and potential floating to nearby stores, with full-time, in-person work.

The role requires 1–2 years of experience and a professional demeanor. Growth opportunities, benefits, and a supportive team environment are offered.

Qualifications

• 1–2 years related experience or equivalent.
• Commitment to excellence and high standards.
• Ability to work independently and in a team.
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor.
• Ability to effectively communicate with diverse people.
• Adaptable to changing priorities with enthusiasm.
• Bilingual language skills are a plus.

Responsibilities

• Respond to customer needs and provide courteous service.
• Process transactions: cash checks, money transfers, bill payments, prepaid products.
• Open new accounts and issue cards like inPower debit.
• Ensure timely, accurate, and secure transactions.
• Maintain and update customer records with accuracy.
• Promote Payomatic services to customers.
• Follow cash handling procedures and safety policies.
• Perform store cleaning and upkeep as assigned.
• Support other duties as needed by supervisor.

Skills

1-2 years exp

Excellence & standards

Teamwork

Follow instructions

Professional appearance

Communication skills

Adaptability

Bilingual (nice to have)

Job description

Pay-O-Matic is seeking a Front-Line Customer Service Representative for our Medford locations. You will handle cash transactions, assist customers with financial services, and promote Pay-O-Matic products. Flexible schedules include weekends and potential floating to nearby stores, with full-time, in-person work.

The role requires 1–2 years of experience and a professional demeanor. Growth opportunities, benefits, and a supportive team environment are offered.