In-Store Connectivity Specialist

Optimum; New York (NY); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum Retail is seeking a motivated Retail Sales Consultant to join our team in New York. You will connect with customers, identify needs, and guide them to the best connectivity solutions while delivering outstanding service.

You will handle billing inquiries, process transactions, and resolve issues to ensure loyalty and satisfaction. This role emphasizes product expertise, teamwork, and a strong drive to meet sales targets in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills to engage customers effectively.
• Strong negotiation and problem-solving abilities to resolve issues.
• Self-motivated with the ability to work independently and manage time.
• Proficient computer skills to support customer solutions and transactions.

Responsibilities

• Greet customers, understand needs, and guide them to suitable products and services.
• Educate customers on options, stay current with trends in telecom/mobile industry.
• Assist with billing questions, process payments, and troubleshoot issues to ensure satisfaction.
• Represent Optimum brand with professionalism and integrity in every interaction.
• Collaborate with team to deliver an exceptional in-store experience and meet targets.

Skills

Effective communication

Negotiation

Problem solving

Self-motivated

Proficient computer skills

Education

High school diploma or equivalent

Job description

Optimum Retail is seeking a motivated Retail Sales Consultant to join our team in New York. You will connect with customers, identify needs, and guide them to the best connectivity solutions while delivering outstanding service.

You will handle billing inquiries, process transactions, and resolve issues to ensure loyalty and satisfaction. This role emphasizes product expertise, teamwork, and a strong drive to meet sales targets in a fast-paced environment.