In-Store Connectivity Consultant

Optimum Communications Inc.; North Babylon (NY); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum Communications Inc. in New York is seeking energetic Retail Sales Consultants to join our in-store team, drive sales, and deliver exceptional customer experiences. You will engage customers, advise on products, handle billing questions, and act as a brand ambassador to meet growth targets.

We value resourcefulness, teamwork, and a customer-first attitude. The role requires standing for long periods, weekend availability, and a willingness to travel between nearby stores as needed.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: You will be the first point of contact for our customers and create a positive environment.
• Store Expert: Deep product knowledge to educate customers and recommend best solutions.
• Problem Solver: Address billing and service questions, process payments, and troubleshoot issues.
• Brand Ambassador: Embody the Optimum brand with professionalism and enthusiasm.
• Team Builder: Collaborate with colleagues to ensure exceptional customer experiences.

Skills

Retail selling

Effective communication

Negotiation

Problem-solving

Self-motivated

Independent work

Proficient computer skills

Education

High school diploma or equivalent

Tools

POS familiarity

Job description

Optimum Communications Inc. in New York is seeking energetic Retail Sales Consultants to join our in-store team, drive sales, and deliver exceptional customer experiences. You will engage customers, advise on products, handle billing questions, and act as a brand ambassador to meet growth targets.

We value resourcefulness, teamwork, and a customer-first attitude. The role requires standing for long periods, weekend availability, and a willingness to travel between nearby stores as needed.