Connectivity Sales Champion In-Store Expert

Optimum Communications Inc.; New York (NY); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum Communications Inc. in New York is seeking a motivated Retail Sales Consultant to join one of the company’s largest sales channels.

You will engage with customers, recommend connectivity solutions, and strive to exceed sales targets while delivering an exceptional customer experience. As a brand ambassador, you will stay informed about industry trends, educate customers on options, and collaborate with teammates to ensure seamless service across store locations.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Physical Abilities: Standing for prolonged periods; lift and carry up to 50 lbs.
• Ability to work full time and weekends as necessary.
• Bi-Lingual preferred.

Responsibilities

• Connection Builder: be the first contact for customers, create a welcoming environment, guide on products and services.
• Store Expert: maintain up-to-date knowledge of products and telecom offerings to educate customers and recommend solutions.
• Problem Solver: assist with billing and service questions, process payments/exchanges, troubleshoot issues.
• Brand Ambassador: embody the Optimum brand with professionalism and enthusiasm.
• Team Builder: collaborate with colleagues to ensure exceptional customer experience and support.

Skills

Communication

Negotiation

Problem-solving

Self-motivation

Computer skills

Travel to other stores

Bilingual

Education

High school diploma or equivalent

Job description

Optimum Communications Inc. in New York is seeking a motivated Retail Sales Consultant to join one of the company’s largest sales channels.

You will engage with customers, recommend connectivity solutions, and strive to exceed sales targets while delivering an exceptional customer experience. As a brand ambassador, you will stay informed about industry trends, educate customers on options, and collaborate with teammates to ensure seamless service across store locations.