In-Store Connectivity Brand Ambassador

Optimum; Franklin (NC); On-site; USD 26,000 - 42,000; Full time

Job summary

Optimum seeks enthusiastic Retail Sales Consultants to join its in-store team in Franklin, NC. You will connect with customers, understand their needs, and guide them to the right telecom and connectivity solutions while meeting sales targets.

As a brand ambassador, you’ll represent Optimum values, collaborate with colleagues, and deliver a superior customer experience. This role requires a high school diploma, a year of retail selling experience, and the ability to work full time, including

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: You will be the first point of contact for our customers, creating a positive environment and guiding them to the right products and services.
• Store Expert: Maintain deep knowledge of products and services; educate customers on options and best solutions.
• Problem Solver: Assist customers with billing and service questions, process payments, and troubleshoot issues.
• Brand Ambassador: Represent Optimum with professionalism and enthusiasm to foster trust and loyalty.
• Team Builder: Collaborate with colleagues to ensure an exceptional customer experience and provide backup support.

Skills

Communication

Negotiation

Problem-solving

Independent work

Computer skills

Education

High school diploma or equivalent

Job description

Optimum seeks enthusiastic Retail Sales Consultants to join its in-store team in Franklin, NC. You will connect with customers, understand their needs, and guide them to the right telecom and connectivity solutions while meeting sales targets.

As a brand ambassador, you’ll represent Optimum values, collaborate with colleagues, and deliver a superior customer experience. This role requires a high school diploma, a year of retail selling experience, and the ability to work full time, including