In-Store Connectivity Specialist

Optimum; New Bern (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Optimum is seeking enthusiastic Retail Sales Consultants in New Bern, NC to join a leading connectivity provider. You will engage customers, understand their needs, and guide them to the best products and services while delivering an exceptional in-store experience.

You will be part of one of the largest sales channels, aiming to exceed targets and build lasting customer relationships. A strong emphasis on in-store brand representation and local community engagement is key to success.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: You will be the first point of contact for our customers, providing guidance to help them find the right products and services.
• Store Expert: Maintain up-to-date knowledge of products and services to educate customers and recommend optimal solutions.
• Problem Solver: Assist customers with billing and service-related questions; process payments, exchanges, and equipment issues.
• Brand Ambassador: Represent the Optimum brand with professionalism and enthusiasm.
• Team Builder: Collaborate with colleagues to ensure an exceptional customer experience.

Skills

Retail sales

Communication

Independent work

Tech proficiency

Customer service

Weekend availability

Education

High school diploma or equivalent

Job description

Optimum is seeking enthusiastic Retail Sales Consultants in New Bern, NC to join a leading connectivity provider. You will engage customers, understand their needs, and guide them to the best products and services while delivering an exceptional in-store experience.

You will be part of one of the largest sales channels, aiming to exceed targets and build lasting customer relationships. A strong emphasis on in-store brand representation and local community engagement is key to success.