In-Store Brand Experience Specialist

Avocado Green Brands; Fullerton (CA); Sur place; USD 44 000 - 51 000; Plein temps

Avantages offerts par ce poste

Medical (HMO, PPO, HSA)

Dental

Vision

Employer-paid Life Insurance

401(k) with employer match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Training and Tools to be successful

Wellness apps

Referral Bonus

Opportunity to grow

Résumé du poste

Avocado Green Brands is seeking a Full-Time Retail Brand Experience Associate in Fullerton, CA. You will work on-site, engaging customers through in-person, chat, phone, and virtual appointments, with a pay range of $21.00–$24.56 hourly and potential monthly bonuses.

This role emphasizes exceptional service, product knowledge, and meeting sales KPIs. You will collaborate with teams across customer experience, production, and logistics to ensure a smooth customer journey and low return rate while

Qualifications

• Retail or customer service experience required.
• Ability to work on-site in Fullerton, CA.
• Willingness to handle in-person and digital sales channels.

Responsabilités

• Achieve sales targets and KPIs while delivering a top-tier customer experience.
• Maintain product knowledge and stay up-to-date with procedures.
• Engage in daily in-person and digital sales activities (chat, phone, virtual).
• Assist guests and resolve customer issues to ensure satisfaction.
• Record customer feedback and relay insights to internal teams to improve the experience.

Connaissances

Customer service

Sales-oriented

CRM experience

Communication skills

Flexible schedule

On-site availability

Outils

TalkDesk

Intercom

Kustomer

Description du poste

Avocado Green Brands is seeking a Full-Time Retail Brand Experience Associate in Fullerton, CA. You will work on-site, engaging customers through in-person, chat, phone, and virtual appointments, with a pay range of $21.00–$24.56 hourly and potential monthly bonuses.

This role emphasizes exceptional service, product knowledge, and meeting sales KPIs. You will collaborate with teams across customer experience, production, and logistics to ensure a smooth customer journey and low return rate while