In-Room Dining Specialist: Elevate Guest Experience

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

1 Hotel Austin, L.L.C. is looking for an In-Room Dining Server to be part of the dining service team. The role involves fulfilling guest service needs and managing all aspects of dining service, ensuring guests are acknowledged and serviced promptly.

The ideal candidate will showcase excellent guest service skills, be adaptable, and possess communication proficiency. Additional requirements include the ability to lift up to 50 pounds and obtain food handling certification during employment.

Qualifications

• Excellent guest service skills and ability to remain flexible and adaptable.
• Ability to learn and work with technology, including point of sale systems and HotSOS.
• Strong communication skills; able to speak effectively before groups of guests or team members.
• Attention to detail and multitasking capability in a fast-paced environment.

Responsibilities

• Anticipate and understand guests’ service needs, ascertain satisfaction.
• Prepare and serve food and drink, ensuring compliance with regulations.
• Bus tables, dispose of waste, and maintain cleanliness of dining area.
• Process payments and handle cash according to procedures.

Skills

Guest service skills

Technological adaptability

Strong communication

Attention to detail

Physical fitness

Education

Food handling certification

Tools

Point of sale systems

HotSOS

Job description

1 Hotel Austin, L.L.C. is looking for an In-Room Dining Server to be part of the dining service team. The role involves fulfilling guest service needs and managing all aspects of dining service, ensuring guests are acknowledged and serviced promptly.

The ideal candidate will showcase excellent guest service skills, be adaptable, and possess communication proficiency. Additional requirements include the ability to lift up to 50 pounds and obtain food handling certification during employment.