In-Room Dining Concierge

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

1 Hotel Austin in Austin, TX is seeking an In-Room Dining Server to join our service team. You will fulfill guest requests, set up and breakdown in-room dining, and deliver a memorable guest experience with warmth and efficiency.

Your duties include taking orders, ensuring proper mise-en-place, transporting service ware, and coordinating with the kitchen and Hive/Guest Service Team to meet guest expectations. A background in food & beverage and strong guest service is preferred.

Qualifications

• Must be organized and able to multitask in a fast-paced environment.
• Excellent guest service skills and professional appearance.
• Able to follow safety and food handling procedures.

Responsibilities

• Fulfill guest service needs and in-room dining tasks.
• Set up, deliver, and break down in-room dining service and amenities.
• Input orders, coordinate with kitchen and Hive/Guest Service Team, and process payments.

Skills

Multitasking

Guest service

Teamwork

Communication

Flexibility

Education

Post-secondary diploma or degree (nice to have)

Tools

POS system

HotSOS

Job description

1 Hotel Austin in Austin, TX is seeking an In-Room Dining Server to join our service team. You will fulfill guest requests, set up and breakdown in-room dining, and deliver a memorable guest experience with warmth and efficiency.

Your duties include taking orders, ensuring proper mise-en-place, transporting service ware, and coordinating with the kitchen and Hive/Guest Service Team to meet guest expectations. A background in food & beverage and strong guest service is preferred.