In-Room Dining Server - VIP Guest Experience

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Omni Hotels & Resorts is seeking a server responsible for delivering food orders to guest rooms and providing exceptional service within the food and beverage experience.

You will prepare, deliver and service orders, ensure accurate checks, and support hospitality setup. The role requires clear English communication, multitasking in a fast-paced setting, and flexibility for weekends and holidays.

Qualifications

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including weekends, and holidays.
• MICROS Experiencepreferred.

Responsibilities

• Must have complete knowledge of service time, menu, and specials.
• Prepare, deliver and service orders.
• Always inquire if additional service is needed.
• Responsible for each check.
• Responsible for pick-up tables and trays.
• Responsible for set-up, delivery and presentation of VIP amenity.
• Responsible for hospitality set-up.
• Must consult with supervisor on any food pick-up difficulty.
• Complete all side duties as assigned.
• Must minimize breakage.
• Attend all designated staff meetings and training sessions.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Education

Food Handlers Certificate

TABC Certification

Tools

MICROS system

Job description

Omni Hotels & Resorts is seeking a server responsible for delivering food orders to guest rooms and providing exceptional service within the food and beverage experience.

You will prepare, deliver and service orders, ensure accurate checks, and support hospitality setup. The role requires clear English communication, multitasking in a fast-paced setting, and flexibility for weekends and holidays.