In-Room Dining Concierge — Luxury Resort Experience

Pier Sixty Six; Deep Creek (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Complimentary meals

Complimentary room nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale, FL is seeking a well-rounded In Room Dining Server to join our Food & Beverage team. You will greet guests, take orders, serve meals and beverages, and ensure guest satisfaction.

The role emphasizes flexible, high-quality service and an energetic, polished hospitality approach. Reporting to the Food & Beverage Management team, you will support hotel guests, residents, and members with a focus on delivering moments of magic and personalized service across

Qualifications

• Be a people person that thrive to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.
• Availability to work Overnight during weekends and Holidays.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Provide exceptional and personalized service to guests staying at the resort, ensuring their dining experience exceeds expectations.
• Liaise effectively with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner, maintaining high standards of quality and presentation.
• Process guest payments accurately and efficiently, including cash transactions, credit card payments, and room charges, following resort policies and procedures
• Safely transport orders to guest rooms, navigating the resort layout efficiently and delivering orders courteously and professionally.
• Demonstrate thorough knowledge of the menu offerings, including ingredients, preparation methods, and allergen information, to assist guests in making informed choices.
• Carefully set up trays or carts with ordered items, garnishes, condiments, and utensils, ensuring each delivery is visually appealing and well-organized.
• Anticipate and address guests` service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Skills

People person

English fluency

Customer service

Overnight weekend availability

Education

High School Diploma or GED

Job description

Pier Sixty-Six Resort in Fort Lauderdale, FL is seeking a well-rounded In Room Dining Server to join our Food & Beverage team. You will greet guests, take orders, serve meals and beverages, and ensure guest satisfaction.

The role emphasizes flexible, high-quality service and an energetic, polished hospitality approach. Reporting to the Food & Beverage Management team, you will support hotel guests, residents, and members with a focus on delivering moments of magic and personalized service across