In-Room Dining Concierge

Sonesta Hotels; St. Louis (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 2% 4

401(k) Retirement Plan with Company 2%

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is hiring an In-Room Dining Server to deliver elevated in-room dining experiences and personalized service. You’ll engage guests, explain menu options, and ensure orders are accurate and presented with care.

The role involves setup of trays and amenities, multitasking in a fast-paced hotel environment, and coordination with culinary and F&B teams to ensure seamless service for breakfast, dinner, and VIP requests.

Qualifications

• Experience in restaurant, hotel, banquet, or food & beverage service.
• Strong communication and guest service mindset.
• Ability to multitask and work efficiently in a fast-paced hospitality setting.

Responsibilities

• Deliver food and beverages to guest rooms promptly and professionally according to standards.
• Greet guests, explain menu items, ensure order accuracy and presentation quality.
• Set up in-room dining trays, tables, amenities, and special requests with care.
• Take orders accurately, process transactions, and support POS and cash handling.
• Coordinate with Culinary, Restaurant, Banquets, and F&B teams for seamless service.
• Maintain knowledge of menus, wine offerings, and hotel amenities.

Skills

Guest service excellence

Communication

Multitasking

POS familiarity

Tools

POS systems

Job description

Sonesta International Hotels is hiring an In-Room Dining Server to deliver elevated in-room dining experiences and personalized service. You’ll engage guests, explain menu options, and ensure orders are accurate and presented with care.

The role involves setup of trays and amenities, multitasking in a fast-paced hotel environment, and coordination with culinary and F&B teams to ensure seamless service for breakfast, dinner, and VIP requests.