In-Room Dining Experience Specialist

Pacific Hospitality Group; Huntington Beach (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Pacific Hospitality Group is seeking an In Room Dining Server to deliver meals and amenities to guestrooms with exceptional guest service. You will set up trays, describe menu items, and upsell where appropriate while following sanitation and health guidelines.

The role requires basic food service knowledge, strong communication, and the ability to work with POS systems. English proficiency and discretion are essential for guest interactions and confidentiality.

Qualifications

• Prior food service experience is desirable.
• Basic knowledge of wine, beer, liquors, and beverages.
• Ability to serve guests through verbal and face-to-face interactions.
• Strong communication and interpersonal skills; high level of guest satisfaction.
• Ability to perform basic math and use POS systems.
• Must read/write/speak English; understand safety rules.

Responsibilities

• Deliver meals and amenities to guestrooms on schedule.
• Set up trays with proper settings and condiments.
• Describe menu items, methods of preparation, and prices; upsell.
• Follow food handling, sanitation, and health guidelines.
• Maintain knowledge of menu items and assist guests as needed.

Skills

Food service

Customer service

Communication

Wine knowledge

POS system

Math skills

English fluency

Discretion

Tools

POS software

Job description

Pacific Hospitality Group is seeking an In Room Dining Server to deliver meals and amenities to guestrooms with exceptional guest service. You will set up trays, describe menu items, and upsell where appropriate while following sanitation and health guidelines.

The role requires basic food service knowledge, strong communication, and the ability to work with POS systems. English proficiency and discretion are essential for guest interactions and confidentiality.