In-Room Dining Concierge

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Hourly Rate $32.16

ZERO-COST Medical, Dental and Vision

Matched 401(k) Retirement Plan

Employee Travel program

Complimentary daily Employee Meals

Discounted Parking and Public Transit

Complimentary Uniform Laundry

Robust Time Off Plan

Job summary

Four Seasons Hotels and Resorts in Boston is seeking an In Room Dining Coordinator to join our Food & Beverage team. You will handle guest calls, describe menu items, and relay orders to the kitchen for timely room-service delivery, maintaining premium service standards.

Requirements include a High School education or equivalent, at least 1 year in food service, excellent English communication, and a positive, learnable attitude. Applicants must be eligible to work in the United States.

Qualifications

• Speaking, writing and reading English is required.
• Minimum 1-year food service or related work.
• Positive attitude and willingness to learn is a must.

Responsibilities

• Answer telephone with courteous, efficient etiquette and process orders per Four Seasons standards.
• Communicate guest orders to the kitchen and coordinate delivery to guestrooms.
• Anticipate guest needs, ascertain satisfaction, and respond to concerns and requests.
• Coordinate amenity deliveries and ensure prompt, accurate service.
• Ability to work weekends, nights and holidays.

Skills

English language

Education

High School education or equivalent

Job description

Four Seasons Hotels and Resorts in Boston is seeking an In Room Dining Coordinator to join our Food & Beverage team. You will handle guest calls, describe menu items, and relay orders to the kitchen for timely room-service delivery, maintaining premium service standards.

Requirements include a High School education or equivalent, at least 1 year in food service, excellent English communication, and a positive, learnable attitude. Applicants must be eligible to work in the United States.