In-Room Dining Experience Coordinator

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with employer matching

Time off from day one

Complimentary hotel stays

Job summary

Four Seasons Hotels and Resorts in Naples, Florida, is seeking an attentive Room Service Attendant to take in-room dining orders, coordinate accurate delivery, and ensure exceptional guest service in a luxury setting.

The role emphasizes clear menu descriptions, timely responses to inquiries, and professional collaboration with kitchen and service teams. A high school diploma and proficient English are required, with a strong guest-service mindset valued.

Qualifications

• High school education or equivalent.
• Average reading, writing and oral proficiency in English.

Responsibilities

• Take guest in-room dining orders and relay to kitchen with accuracy.
• Describe menu items to guests with clear, vivid detail.
• Coordinate delivery to guest rooms via Room Service servers.
• Monitor mobile platforms and respond to guest inquiries promptly.
• Anticipate guest needs and address concerns with urgency.
• Ensure checks are closed correctly and charges recorded accurately.

Skills

Guest service

Telephone etiquette

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Four Seasons Hotels and Resorts in Naples, Florida, is seeking an attentive Room Service Attendant to take in-room dining orders, coordinate accurate delivery, and ensure exceptional guest service in a luxury setting.

The role emphasizes clear menu descriptions, timely responses to inquiries, and professional collaboration with kitchen and service teams. A high school diploma and proficient English are required, with a strong guest-service mindset valued.