In-Room Dining Attendant – Guest Experience Pro

Loews Hotels, LLC.; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and company match

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Complimentary meals for team members

Employee hotel rates

Benefits vary by position

Job summary

Loews Miami Beach Hotel in South Beach seeks a warm, detail-oriented Room Service Delivery Attendant who will deliver food and beverages to guest rooms with care and accuracy.

You will collaborate with kitchen and bar teams, maintain presentation standards, greet guests, and support a safe, efficient service environment, with flexible scheduling and opportunities to grow within the Loews team.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Service orientation

Clear communication

Attention to detail

Team player

Reliability

Job description

Loews Miami Beach Hotel in South Beach seeks a warm, detail-oriented Room Service Delivery Attendant who will deliver food and beverages to guest rooms with care and accuracy.

You will collaborate with kitchen and bar teams, maintain presentation standards, greet guests, and support a safe, efficient service environment, with flexible scheduling and opportunities to grow within the Loews team.