Room Service Server

Loews Hotels, LLC.; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and company match

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Complimentary meals for team members

Employee hotel rates

Benefits vary by position

Job summary

Loews Miami Beach Hotel in South Beach seeks a warm, detail-oriented Room Service Delivery Attendant who will deliver food and beverages to guest rooms with care and accuracy.

You will collaborate with kitchen and bar teams, maintain presentation standards, greet guests, and support a safe, efficient service environment, with flexible scheduling and opportunities to grow within the Loews team.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Service orientation

Clear communication

Attention to detail

Team player

Reliability

Job description

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

You'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Cafe while working
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

A warm and detail-oriented Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

Who You Are

• Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
• Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
• Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
• Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
• Dependable and Positive: You bring reliability and a can-do attitude to every shift.
• Veterans and military spouses encouraged to apply.

What You'll Do

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.