In-Room Dining Concierge

Loews Hotels & Co; St. Louis (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Team member rates

Paid time off

Staff meals

Job summary

Loews Hotels & Co in St. Louis is seeking a warm and detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences. You will be the face of Loews hospitality, delivering meals with care and anticipating guest needs to ensure memorable stays.

You will work closely with kitchen and bar teams, maintain presentation standards, and contribute to a smooth, high-quality guest experience across shifts. Flexibility for varying schedules is expected.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Team player

Dependable

Job description

Loews Hotels & Co in St. Louis is seeking a warm and detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences. You will be the face of Loews hospitality, delivering meals with care and anticipating guest needs to ensure memorable stays.

You will work closely with kitchen and bar teams, maintain presentation standards, and contribute to a smooth, high-quality guest experience across shifts. Flexibility for varying schedules is expected.