In-Person Office Manager: Payroll, Billing & CRM

Edison Landscaping; United States; On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Edison Landscaping is seeking an Office Manager to run daily office operations including payroll, billing, scheduling, and customer communications. This hands-on role reports to the General Manager in Raleigh, NC, and is an in-person, full-time position.

The candidate will manage CRM across 400 accounts, coordinate field routes and site visits, handle payroll processing, and oversee accounts receivable and billing. prior experience in a fast-paced small business is essential.

Qualifications

• Prior experience in office management, bookkeeping, payroll, or administrative operations.
• Experience with payroll processing and basic reconciliation (ADP).
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar).
• CRM experience preferred (Front and/or Service Autopilot); training provided.
• Landscaping or home services industry experience is a plus but not required.

Responsibilities

• Maintain the CRM across 400 maintenance accounts: pricing, estimates, quotes, work orders, and account documentation.
• Coordinate site visits and quoting appointments with Account Managers, and prepare lawn care estimates.
• Schedule and manage field team routes to minimize downtime.
• Serve as the primary phone and email contact for the office, handling inquiries and inbox management.
• Prepare and distribute weekly service updates and monthly account reports.
• Coordinate with Account Managers on customer issues and service improvements.
• Process payroll each pay cycle based on hours submitted by field managers.
• Complete end-of-month financial reconciliation and reconcile credit card/business expenses.
• Maintain accurate financial and account records.
• Manage the monthly billing cycle and accounts receivable; follow up on outstanding invoices.
• Set up and close out work orders, and manage customer service agreements.

Skills

Office management

Payroll processing

Bookkeeping

Administrative operations

G-suite proficiency

CRM experience (Front or Service Autop

Tools

Front CRM

Service Autopilot

ADP payroll

Google Workspace

Job description

Edison Landscaping is seeking an Office Manager to run daily office operations including payroll, billing, scheduling, and customer communications. This hands-on role reports to the General Manager in Raleigh, NC, and is an in-person, full-time position.

The candidate will manage CRM across 400 accounts, coordinate field routes and site visits, handle payroll processing, and oversee accounts receivable and billing. prior experience in a fast-paced small business is essential.