Calm-Under-Pressure Office & Operations Lead (Landscaping)

Air Comfort, Inc; Kentucky; On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Paid time off

Paid holidays

Bonus opportunities

Job summary

Blades of Grass Landscaping is seeking an Office Manager / Operations Coordinator to keep a busy landscaping business organized, responsive, and moving in the right direction. The role acts as the communication hub between customers, field crews, sales, vendors, and ownership.

You will manage scheduling, CRM entries, invoicing support, and record-keeping while staying calm in a fast-paced, sometimes chaotic environment. This full-time hourly role offers a competitive pay range and benefits.]

Qualifications

• Experience in office management, scheduling, dispatching, customer service, billing, invoicing is helpful.
• Green industry experience is a plus, but not required. Strong organization and communication are important.

Responsibilities

• Maintain and update the master schedule.
• Set up jobs and services in the CRM/scheduling system.
• Communicate with customers about scheduling, service updates, delays, and follow-ups.
• Keep customer records, job notes, and internal documentation accurate.
• Support final invoicing and billing accuracy.
• Track open customer concerns, callbacks, and follow-up items.
• Coordinate with production management on schedule changes and weather delays.
• Assist with accounts receivable, receipts, vendor communication, and office records.
• Help keep daily office priorities organized to avoid missing important details.

Skills

Highly organized

Calm under pressure

Strong communicator

Prioritization

Attention to detail

Office coordination

Tools

CRM systems

Job description

Blades of Grass Landscaping is seeking an Office Manager / Operations Coordinator to keep a busy landscaping business organized, responsive, and moving in the right direction. The role acts as the communication hub between customers, field crews, sales, vendors, and ownership.

You will manage scheduling, CRM entries, invoicing support, and record-keeping while staying calm in a fast-paced, sometimes chaotic environment. This full-time hourly role offers a competitive pay range and benefits.]