Office Manager: AR, Billing & HR Leader

Dynamic Landscaping; Fort Wayne (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Supplemental insurance

401(k) with company match

Paid vacation

Training & development

Long-term advancement opportunities

Job summary

Dynamic Landscaping is seeking an experienced Office Manager in Fort Wayne, IN to oversee daily administrative operations, invoicing, AR, and HR tasks. The role requires coordinating with sales, production, and leadership while ensuring accurate records and timely billing.

You will manage customer data in QuickBooks/CRM, supervise the Customer Service Representative, and assist with phones and inquiries as needed in a hands-on, growth-oriented environment.

Qualifications

• Experience in office management, AR, bookkeeping, administrative leadership, or a similar role.
• Experience with QuickBooks, Sage, or comparable accounting software.
• Accounts Receivable experience including invoicing, payment tracking, and collections.
• Experience maintaining accurate customer or financial records.
• 1-2+ years of customer service, preferably including phone interaction.
• Supervisory or team-lead experience preferred.
• Experience with Aspire, LMN, or similar landscape/business software is a plus.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee the daily administrative operations of the Syracuse office.
• Prepare customer invoices and ensure billing is accurate and on time.
• Monitor Accounts Receivable and follow up with customers on overdue balances.
• Review aging reports and collect outstanding payments.
• Maintain customer information and financial records in QuickBooks and CRM.
• Verify and approve employee timesheets daily.
• Coordinate with bookkeeper and leadership on AR needs.
• Support HR administration, including paperwork and compliance documentation.
• Provide customer service coverage when needed (phones/inquiries).
• Coordinate communication across office, sales, production, vendors, and leadership.

Skills

Office management

Accounts Receivable

Invoicing

QuickBooks

Customer service

HR administration

Sage

Team leadership

Time management

Administrative skills

Education

Associate degree

Bachelor's degree

Tools

Aspire

LMN

Sage

CRM software

Job description

Dynamic Landscaping is seeking an experienced Office Manager in Fort Wayne, IN to oversee daily administrative operations, invoicing, AR, and HR tasks. The role requires coordinating with sales, production, and leadership while ensuring accurate records and timely billing.

You will manage customer data in QuickBooks/CRM, supervise the Customer Service Representative, and assist with phones and inquiries as needed in a hands-on, growth-oriented environment.