Office Manager/Operations Coordinator

Air Comfort, Inc; Kentucky; On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Paid time off

Paid holidays

Bonus opportunities

Job summary

Blades of Grass Landscaping is seeking an Office Manager / Operations Coordinator to keep a busy landscaping business organized, responsive, and moving in the right direction. The role acts as the communication hub between customers, field crews, sales, vendors, and ownership.

You will manage scheduling, CRM entries, invoicing support, and record-keeping while staying calm in a fast-paced, sometimes chaotic environment. This full-time hourly role offers a competitive pay range and benefits.]

Qualifications

• Experience in office management, scheduling, dispatching, customer service, billing, invoicing is helpful.
• Green industry experience is a plus, but not required. Strong organization and communication are important.

Responsibilities

• Maintain and update the master schedule.
• Set up jobs and services in the CRM/scheduling system.
• Communicate with customers about scheduling, service updates, delays, and follow-ups.
• Keep customer records, job notes, and internal documentation accurate.
• Support final invoicing and billing accuracy.
• Track open customer concerns, callbacks, and follow-up items.
• Coordinate with production management on schedule changes and weather delays.
• Assist with accounts receivable, receipts, vendor communication, and office records.
• Help keep daily office priorities organized to avoid missing important details.

Skills

Highly organized

Calm under pressure

Strong communicator

Prioritization

Attention to detail

Office coordination

Tools

CRM systems

Job description

Office Manager / Operations Coordinator

Blades of Grass Landscaping
Full-Time | Year-Round | $24–$28/hour based on experience

This is not a quiet office job.

Blades of Grass Landscaping is looking for anOffice Manager / Operations Coordinatorto help keep a busy landscaping company organized, responsive, and moving in the right direction.

Our office is the communication hub between customers, field crews, production management, sales, vendors, and ownership.

Some days are smooth. Some days are controlled chaos.

Weather changes, crews call in, customers need updates, jobs move, equipment breaks, schedules shift, and questions come from every direction. We need someone who can stay calm, organized, professional, and focused when the day does not go exactly as planned.

If you need every day to be predictable, this probably is not the right role.

If you are organized, steady under pressure, good with people, and able to turn chaos into a clear plan, you may be exactly who we are looking for.

What You’ll Do

This role helps run the office side of the business and keeps information flowing clearly between customers, crews, managers, vendors, and ownership.

Responsibilities include:

• Maintaining and updating the master schedule
• Setting up jobs and services in our CRM/scheduling system
• Communicating with customers about scheduling, service updates, delays, and follow-ups
• Keeping customer records, job notes, and internal documentation accurate
• Supporting final invoicing and billing accuracy
• Tracking open customer concerns, callbacks, and follow-up items
• Coordinating with production management on schedule changes, weather delays, and job status updates
• Assisting with accounts receivable, receipts, vendor communication, and office records
• Helping keep daily office priorities organized so important details do not fall through the cracks

The Right Person Will Be

• Highly organized and detail-oriented
• Calm and professional under pressure
• Comfortable in a fast-paced and sometimes chaotic environment
• A strong communicator by phone, email, and in person
• Able to prioritize when several things need attention at once
• Comfortable learning software and keeping records accurate
• Dependable, honest, and willing to take ownership
• Able to communicate professionally even when customers or situations are stressful

Experience That Helps

Experience in office management, scheduling, dispatching, customer service, landscaping, construction, trades, home services, CRM systems, billing, or invoicing is helpful.

Green industry experience is a plus, but not required. Strong organization, communication, follow-through, and the ability to stay calm under pressure are more important.

Compensation & Benefits

This is a full-time, hourly position.

Pay range: $24–$28 per hour, based on experience.

Benefits include:

• Medical, dental, and vision insurance
• Retirement plan with employer match
• Paid time off, including vacation, personal days, and accrued sick time
• Paid holidays
• Bonus opportunities

Benefits are subject to eligibility requirements and company policy.

Our Core Values

At Blades of Grass Landscaping, we value:

Professionalism. Optimism. Ownership. No Egos.

We are looking for someone who takes pride in their work, communicates clearly, follows through, and wants to be part of a team working to improve every day.