In-Person Fraud Investigations Analyst - High-Impact Risk

Rainfall Ventures; Westlake (OH); Hybride; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Equity ownership

Paid time off

Résumé du poste

Robinhood is seeking a Fraud Investigation Analyst to review alerts, analyze patterns, and document findings to protect customers and the platform. The role involves handling high-priority cases across Denver, CO and Westlake, TX with in-person attendance at least 3 days per week.

You will collaborate with product, engineering, legal, and other teams to resolve cases, reduce customer impact, and identify fraud trends for process improvements.

Qualifications

• 0–2 years of experience in fraud investigations or related financial crime, risk, compliance, or operations
• Clear written documentation skills and the ability to explain decisions using evidence from account activity
• Strong attention to detail and comfort working with multiple data points (transactions, device signals, behavioral indicators)
• Ability to prioritize work, manage queue volume, and meet defined quality and productivity goals
• Strong collaboration skills when working with partner teams to resolve cases and reduce customer impact
• Bonus points: CFE, CAMS, CFCS, or similar certification
• Series 7 and 63 licenses

Responsabilités

• Review and investigate fraud alerts to assess potential fraudulent activity using common fraud patterns and investigation steps
• Analyze transactional and behavioral data to make risk-based decisions and complete clear, well-supported case documentation
• Manage daily alert and case volume to meet quality and service-level targets
• Partner with product, engineering, legal, compliance, vendor partners, and financial crime teams to gather information and elevate cases when needed
• Identify recurring fraud trends and suggest specific process improvements based on investigation outcomes

Connaissances

Fraud investigations

Risk & compliance

Data analysis

Documentation

Collaboration

Description du poste

Robinhood is seeking a Fraud Investigation Analyst to review alerts, analyze patterns, and document findings to protect customers and the platform. The role involves handling high-priority cases across Denver, CO and Westlake, TX with in-person attendance at least 3 days per week.

You will collaborate with product, engineering, legal, and other teams to resolve cases, reduce customer impact, and identify fraud trends for process improvements.