High-Impact Fraud Investigations Analyst

Robinhood; Westlake (TX); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Equity ownership

Paid time off

Job summary

Robinhood is hiring a Fraud Investigation Analyst to review alerts, analyze signals, and document outcomes for trust and safety across the platform. The role supports in-person collaboration in Denver and Westlake, with attendance at least 3 days per week.

You’ll handle fraud cases, work with cross-functional teams, and contribute to reducing customer impact through timely investigations and well-supported decisions.

Qualifications

• 0–2 years of experience in fraud investigations or related financial crime, risk, compliance, or operations work.
• Clear written documentation skills and the ability to explain decisions using evidence from account activity.
• Strong attention to detail and comfort working with multiple data points (transactions, device signals, behavioral indicators).
• Ability to prioritize work, manage queue volume, and meet defined quality and productivity goals.
• Strong collaboration skills when working with partner teams to resolve cases and reduce customer impact.

Responsibilities

• Review and investigate fraud alerts to assess potential fraudulent activity using common fraud patterns and investigation steps
• Analyze transactional and behavioral data to make risk-based decisions and complete clear, well-supported case documentation
• Manage daily alert and case volume to meet quality and service-level targets
• Partner with product, engineering, legal, compliance, vendor partners, and financial crime teams to gather information and escalated cases when needed
• Identify recurring fraud trends and suggest specific process improvements based on investigation outcomes

Skills

Fraud investigations

Data analysis

Documentation

Attention to detail

Prioritization

Collaboration

Job description

Robinhood is hiring a Fraud Investigation Analyst to review alerts, analyze signals, and document outcomes for trust and safety across the platform. The role supports in-person collaboration in Denver and Westlake, with attendance at least 3 days per week.

You’ll handle fraud cases, work with cross-functional teams, and contribute to reducing customer impact through timely investigations and well-supported decisions.