Fraud Investigations Analyst: Risk & Trust Champion

Robinhood Markets, Inc.; Bellevue (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Equity opportunity

401(k) matching

AI tools access

Flexible benefits wallet

Life & disability insurance

Parental leave

Job summary

Robinhood Markets, Inc. is seeking a Fraud Investigation Analyst to review alerts, analyze data, and document outcomes to protect customers and the platform. This role involves collaboration with multiple teams and handling high‑risk cases with attention to accuracy and regulatory compliance.

Based in Denver, CO or Westlake, TX offices with in-person attendance required at least 3 days per week. The position offers bonus opportunities, equity, and comprehensive benefits.

Qualifications

• 0–2 years of experience in fraud investigations or related financial crime, risk, compliance, or operations work.
• Clear written documentation skills and the ability to explain decisions using evidence from account activity.
• Strong attention to detail and comfort working with multiple data points (transactions, device signals, behavioral indicators).
• Ability to prioritize work, manage queue volume, and meet defined quality and productivity goals.
• Strong collaboration skills when working with partner teams to resolve cases and reduce customer impact.
• CFE, CAMS, CFCS or similar certification, Series 7 and 63 licenses.

Responsibilities

• Review fraud alerts to assess potential fraudulent activity using common fraud patterns and investigation steps.
• Analyze transactional and behavioral data to make risk-based decisions and document cases clearly.
• Manage daily alert and case volume to meet quality and service-level targets.
• Partner with product, engineering, legal, compliance, vendor partners, and financial crime teams to gather information and elevate cases.
• Identify recurring fraud trends and suggest specific process improvements based on outcomes.

Skills

Fraud investigations

Attention to detail

Regulatory compliance

Evidence-based decisions

CFE

CAMS

CFCS

Series 7 & 63 licenses

Job description

Robinhood Markets, Inc. is seeking a Fraud Investigation Analyst to review alerts, analyze data, and document outcomes to protect customers and the platform. This role involves collaboration with multiple teams and handling high‑risk cases with attention to accuracy and regulatory compliance.

Based in Denver, CO or Westlake, TX offices with in-person attendance required at least 3 days per week. The position offers bonus opportunities, equity, and comprehensive benefits.