In-Person Customer Experience & Sales Specialist

The New England Team; Natick (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

The New England Team, located in Natick, MA, is looking for a Customer Service Representative to join their growing team. In this role, you will engage directly with customers, providing exceptional service and addressing inquiries face to face rather than over the phone. This unique approach allows for a more personalized customer experience and helps to enhance client relationships.

The ideal candidate will possess at least one year of experience in customer service, marketing, or sales, demonstrating the ability to juggle multiple tasks while maintaining professionalism. This position is an outstanding opportunity for someone with a student mentality keen to learn and grow.

Qualifications

• 1+ years of experience in customer service, marketing or sales environment.
• Willingness to learn and adapt.
• Ability to multitask effectively.

Responsibilities

• Provide excellent face to face customer service inside of a retail location.
• Report any new customer acquisitions or account changes to management.
• Professionally represent clients and their products and services.
• Assist consumers in making educated purchases.
• Resolve customer support related issues.

Skills

Customer service experience

Ability to juggle multiple tasks

Professional demeanor

Sales skills

Job description

The New England Team, located in Natick, MA, is looking for a Customer Service Representative to join their growing team. In this role, you will engage directly with customers, providing exceptional service and addressing inquiries face to face rather than over the phone. This unique approach allows for a more personalized customer experience and helps to enhance client relationships.

The ideal candidate will possess at least one year of experience in customer service, marketing, or sales, demonstrating the ability to juggle multiple tasks while maintaining professionalism. This position is an outstanding opportunity for someone with a student mentality keen to learn and grow.