In-Person CSR | Service Titan Pro, Growth

Heartland Home Services, Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) with matching

Bonus opportunities

Company gatherings

Positive team atmosphere

Job summary

Hurlburt Heating & Plumbing seeks a Customer Service Representative to join our in-person team at Burnsville, MN. The role requires handling calls, scheduling service, and delivering outstanding customer care with strong communication skills.

This position offers weekend shifts (Saturday–Tuesday, 10:00 a.m. – 8:00 p.m.) with potential to grow professionally. Experience with Service Titan is preferred, and we value reliability, attention to detail, and a homeowner-first mindset.

Qualifications

• 2+ years of experience with Service Titan Software.
• Excellent communication and customer-service skills.
• Able to multitask and schedule service calls.

Responsibilities

• Answer customer calls and schedule service.
• Maintain accurate data and relay information clearly.
• Communicate with team and customers to ensure service quality.

Skills

Service Titan

Communication

Customer service

Multitasking

Job description

Hurlburt Heating & Plumbing seeks a Customer Service Representative to join our in-person team at Burnsville, MN. The role requires handling calls, scheduling service, and delivering outstanding customer care with strong communication skills.

This position offers weekend shifts (Saturday–Tuesday, 10:00 a.m. – 8:00 p.m.) with potential to grow professionally. Experience with Service Titan is preferred, and we value reliability, attention to detail, and a homeowner-first mindset.