In-Office Work Order Coordinator & Client Liaison

RED FACILITY SOLUTIONS LLC; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Opportunity for advancement

Paid time off

Job summary

Red Facility Solutions LLC in Sunrise, FL is seeking an organized, dependable Work Order Coordinator to join our in-office team. You will manage service requests from assignment through completion, coordinate with field technicians, and communicate with clients to ensure timely and accurate handling of all work orders.

The ideal candidate demonstrates strong multitasking, excellent written and verbal communication, and proficiency with email and Microsoft Office in a fast-paced environment.

Qualifications

• Strong organizational and multitasking skills.
• Professional written and verbal communication.
• Excellent attention to detail.
• Comfortable working in a fast-paced environment.
• Proficient with email, Microsoft Office, and web-based software.
• Able to prioritize urgent requests and meet deadlines.
• Facility maintenance, dispatching, customer service, or work-order coordination experience is preferred but not necessary.

Responsibilities

• Receive, review, and dispatch incoming work orders.
• Schedule and coordinate field technicians.
• Communicate with clients regarding scheduling, job status, and completion.
• Monitor open work orders and follow up to prevent delays.
• Review technician notes, photos, and completion documentation.
• Prepare estimates and request necessary approvals.
• Update work-order management platforms with accurate information.
• Escalate urgent service issues when necessary.
• Maintain organized records and provide general administrative support.

Skills

Organizational skills

Multitasking

Written and verbal communication

Attention to detail

Fast-paced work

Email proficiency

Microsoft Office

Web-based software

Prioritizing deadlines

Dispatching/work-order coordination

Tools

Microsoft Office

Job description

Red Facility Solutions LLC in Sunrise, FL is seeking an organized, dependable Work Order Coordinator to join our in-office team. You will manage service requests from assignment through completion, coordinate with field technicians, and communicate with clients to ensure timely and accurate handling of all work orders.

The ideal candidate demonstrates strong multitasking, excellent written and verbal communication, and proficiency with email and Microsoft Office in a fast-paced environment.