Bilingual In-Office Insurance Sales & Customer Care

Fred Loya Insurance Agency; Spring (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Fred Loya Insurance Agency is seeking a dedicated individual for a full-time position focused on providing exceptional customer service. Key responsibilities include answering customer inquiries, processing payments, and following up on policy details. The ideal candidate will have a high school diploma, strong communication skills, and preferably be bilingual in English and Spanish. The role requires reliable transportation and the flexibility to adapt to various customer needs.

Qualifications

• Must pass state licensing requirements.
• Must have reliable transportation.
• Flexible schedule is required.

Responsibilities

• Provide professional, courteous service to customers.
• Answer questions regarding customer policies.
• Process transactions and accept payments.
• Identify customers' potential needs regarding their policies.
• Follow up with customers on quotes and renewals.

Skills

Customer service

Communication skills

Bilingual (English/Spanish)

Computer literate

Education

High School Diploma

Job description

Fred Loya Insurance Agency is seeking a dedicated individual for a full-time position focused on providing exceptional customer service. Key responsibilities include answering customer inquiries, processing payments, and following up on policy details. The ideal candidate will have a high school diploma, strong communication skills, and preferably be bilingual in English and Spanish. The role requires reliable transportation and the flexibility to adapt to various customer needs.