In-Office Insurance Sales & Customer Care Pro

Fred Loya Insurance Agency; Georgetown (TX); In loco; USD 35.000 - 48.000; Tempo pieno

Descrizione del lavoro

Fred Loya Insurance Agency is seeking a full-time customer service representative in Texas. You will assist customers with policy questions, process payments, and identify additional coverage needs during interactions.

Responsibilities include following up on quotes, renewals, and cancellations, supporting marketing efforts for new business, and maintaining a clean front-office environment. A high school diploma and licensing requirements apply; bilingual ability is a plus.

Competenze

• Previous customer service experience is helpful.
• Must pass state licensing requirements.

Mansioni

• Provides professional, courteous service to internal and external customers.
• Answers any questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify any potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Involved with marketing initiatives for new business development on an as-needed basis.
• Maintain a neat and clean work area and office.
• FNOL’s (vehicle inspections).
• Taking vehicle pictures (squatting, bending, flexing required).
• Bank run deposits.

Conoscenze

Bilingual EN/ES

Communication skills

Customer service

Flexible schedule

Formazione

High School Diploma

Descrizione del lavoro

Fred Loya Insurance Agency is seeking a full-time customer service representative in Texas. You will assist customers with policy questions, process payments, and identify additional coverage needs during interactions.

Responsibilities include following up on quotes, renewals, and cancellations, supporting marketing efforts for new business, and maintaining a clean front-office environment. A high school diploma and licensing requirements apply; bilingual ability is a plus.