CSR- In office Sales Representative

Fred Loya Insurance Agency; Paramount (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative. In this entry-level position, you will sell and service auto insurance policies while providing excellent customer support. The role requires strong communication skills and computer literacy. Ideal for bilingual candidates, offering full-time hours with flexible scheduling options.

Qualifications

• Must have a High School Diploma.
• Customer service experience is helpful.
• Bilingual is a plus.

Responsibilities

• Sell new auto insurance policies and renew existing ones.
• Provide courteous service and answer policy questions.
• Assist in marketing for new business development.

Skills

Computer literacy

Bilingual (English/Spanish)

Excellent communication skills

Customer service experience

Education

High School Diploma

Job description

Join to apply for the CSR - In-office Sales Representative role at Fred Loya Insurance Agency.

Brief Description

The Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

Requirements

• Computer literacy from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertiveness, and ability to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience

• High School Diploma
• Previous customer service experience is helpful

Essential Duties and Responsibilities

• Provide professional, courteous service to customers
• Answer questions regarding policies
• Accept payments and process transactions
• Identify customer needs regarding their policies
• Follow up on quotes, renewals, and cancellations
• Assist with marketing initiatives for new business development as needed
• Maintain a neat work area and office
• Vehicle inspections (FNOLs), including taking vehicle pictures (physical effort required)
• Bank deposits
• Position is full-time
• Other duties as assigned

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance