Insurance Sales & Service Specialist (Flexible Schedule)

Fred Loya Insurance Agency; Decatur (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Fred Loya Insurance Agency in the United States seeks an on-site Insurance Customer Service/Sales Associate. You will provide courteous service, answer policy questions, process payments, and identify opportunities to assist customers with their coverage.

You will follow up on quotes, renewals, and cancellations, and may support marketing for new business development as needed. The role requires strong communication, the ability to pass state licensing, and a flexible schedule with reliable

Qualifications

• High school diploma or equivalent.
• Previous customer service experience is helpful.
• Must pass state licensing requirements.
• Flexible schedule and reliable transportation may be required.

Responsibilities

• Provide professional, courteous service to customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential policy needs for customers.
• Follow up on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat and organized work area and office.
• Perform FNOL vehicle inspections and take vehicle photos.
• Make bank deposits.
• Other duties as assigned.

Skills

Communication skills

Bilingual (English/Spanish)

Computer literacy

Assertive

Customer service mindset

Flexible schedule

Reliable transportation

Education

High School Diploma

Job description

Fred Loya Insurance Agency in the United States seeks an on-site Insurance Customer Service/Sales Associate. You will provide courteous service, answer policy questions, process payments, and identify opportunities to assist customers with their coverage.

You will follow up on quotes, renewals, and cancellations, and may support marketing for new business development as needed. The role requires strong communication, the ability to pass state licensing, and a flexible schedule with reliable