In-Office Reservation & Customer Care Agent

U-Haul; Chandler (AZ); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health insurance

Prescription plans

Paid holidays & vacation

401(k) Savings Plan

ESOP

Dental & Vision Plans

Life insurance

Discounts on Apple products & hotels

Gym reimbursement

Zusammenfassung

U-Haul is seeking a Reservation Manager Agent in Chandler, Arizona, to support customers, field teams, and dealerships with equipment and reservations. The role requires strong customer service and multitasking in a fast-paced environment.

The position is full-time, in-office (Thursday–Monday, 10am–7pm), with an hourly pay of $18, plus benefits such as health insurance, paid holidays, 401(k), and other company perks. Local in Arizona location preferred.

Qualifikationen

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Aufgaben

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Jobbeschreibung

U-Haul is seeking a Reservation Manager Agent in Chandler, Arizona, to support customers, field teams, and dealerships with equipment and reservations. The role requires strong customer service and multitasking in a fast-paced environment.

The position is full-time, in-office (Thursday–Monday, 10am–7pm), with an hourly pay of $18, plus benefits such as health insurance, paid holidays, 401(k), and other company perks. Local in Arizona location preferred.