Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Ibrido; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) with company match

Paid holidays

Descrizione del lavoro

PNC Financial Services Group, Inc. in Pittsburgh is seeking a Personal Banker to acquire and deepen the branch customer base, deliver proactive sales and service, and educate customers on managing finances with PNC tools.

Based at the East Liberty branch, the role emphasizes customer loyalty, risk awareness, and collaboration with ecosystem partners to grow share of wallet, with in-office expectations and a supportive culture.

Competenze

• Associates or equivalent experience often preferred
• Experience in retail banking or customer service is advantageous
• Ability to identify sales opportunities and educate customers on products

Mansioni

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage customer experience and identify opportunities to improve financial wellbeing
• Collaborate with ecosystem partners to grow customer share of wallet and drive new revenue
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions
• Educate customers on options for managing financial transactions using technology and resources
• Adhere to policies and manage risk while supporting branch operations efficiently

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Descrizione del lavoro

PNC Financial Services Group, Inc. in Pittsburgh is seeking a Personal Banker to acquire and deepen the branch customer base, deliver proactive sales and service, and educate customers on managing finances with PNC tools.

Based at the East Liberty branch, the role emphasizes customer loyalty, risk awareness, and collaboration with ecosystem partners to grow share of wallet, with in-office expectations and a supportive culture.