In-Office Patient Registration Specialist

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Onsite fitness facilities

Wellness app access

Childcare discounts

Continuing education

Job summary

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate for Patient Registration. This in-person role supports front-office workflow to optimize clinic operations, patient check-in/out, and data integrity. Strong communication and organizational skills are essential in a busy environment.

The position requires a high school diploma or GED, with no required prior experience. Candidates should be customer-focused and proficient in data entry and MS Office; knowledge of EMR

Qualifications

• High school diploma or GED is required.
• No prior experience required for this role.
• Candidate should be customer-driven with strong grammar, spelling, and punctuation.
• Knowledge of medical terminology is preferred.
• Proficiency in data entry and electronic medical records
• Strong organizational, communication, and interpersonal skills.
• Microsoft Office applications (Word, Excel) preferred.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry and processes billing documents.
• Resolves issues and collects co-pays, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Skills

Customer service

Grammar

Medical terminology

Office procedures

Data entry

Electronic medical records

Organizational skills

Communication skills

Interpersonal skills

MS Word

MS Excel

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate for Patient Registration. This in-person role supports front-office workflow to optimize clinic operations, patient check-in/out, and data integrity. Strong communication and organizational skills are essential in a busy environment.

The position requires a high school diploma or GED, with no required prior experience. Candidates should be customer-focused and proficient in data entry and MS Office; knowledge of EMR