Urgent Care Registration & Scheduling Specialist

Bon Secours; Roanoke (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vision plans

Flexible spending accounts

Paid time off

Educational assistance

Job summary

A patient-focused healthcare organization in Roanoke, Virginia, seeks a Patient Service Representative to provide welcoming patient service in an urgent care setting. Responsibilities include collecting patient information, managing phone calls, and ensuring a clean work environment. Candidates should have a high school diploma and experience in customer service. Benefits include comprehensive medical plans, paid time off, and educational assistance.

Qualifications

• At least one year of face-to-face registration or customer service experience.

Responsibilities

• Collect patient information and co-pays required to initiate an urgent care visit.
• Answer phones and appropriately route calls.
• Maintain a safe, clean, and organized work environment.

Skills

Strong oral communication

Attention to detail

Ability to multitask

Education

High School Diploma or GED

Job description

A patient-focused healthcare organization in Roanoke, Virginia, seeks a Patient Service Representative to provide welcoming patient service in an urgent care setting. Responsibilities include collecting patient information, managing phone calls, and ensuring a clean work environment. Candidates should have a high school diploma and experience in customer service. Benefits include comprehensive medical plans, paid time off, and educational assistance.