In-Office Network & Systems Support Specialist

Integrated Technology Group; Couse (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance options

Paid vacation

Retirement options with employer match

Job summary

Integrated Technology Group in New York seeks a Systems/Network Support Specialist for hands-on network engineering. The ideal candidate will manage network devices, troubleshoot, and respond to support tickets. Strong communication and technical skills are essential.

The position offers a salary range of $70,000-$80,000 with a focus on building client relationships and providing efficient solutions. Experience in technical support or IT certification is preferred.

Qualifications

• Strong communication skills for effective client interaction.
• Ability to quickly solve technical support questions.
• Prior experience in a customer service-oriented technical role.

Responsibilities

• Provide onsite and remote support for corporate infrastructures.
• Respond to tickets and document resolutions.
• Maintain client relationships through efficient technical support.

Skills

Strong communication skills

Ability to assess technical support questions

Previous customer service experience

Education

College degree or 4 years experience

Tools

Microsoft operating systems

Microsoft Azure platform

VMWare

Hyper-V

Veeam

Job description

Integrated Technology Group in New York seeks a Systems/Network Support Specialist for hands-on network engineering. The ideal candidate will manage network devices, troubleshoot, and respond to support tickets. Strong communication and technical skills are essential.

The position offers a salary range of $70,000-$80,000 with a focus on building client relationships and providing efficient solutions. Experience in technical support or IT certification is preferred.