Policy Sales & Service Pro (Flexible Schedule)

Fred Loya Insurance Agency; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fred Loya Insurance Agency is seeking a full-time sales and customer service representative in Fort Worth, TX. You will assist clients with policy questions, process payments, and identify needs to tailor coverage.

The role includes follow-ups on quotes, renewals, and cancellations, and may involve marketing activities for new business development as needed. The position requires a high school diploma and strong communication skills; bilingual English/Spanish is helpful, and state licensing must

Qualifications

• High School diploma required.
• Bilingual English/Spanish helpful.
• Excellent communication and customer service skills.
• Must pass state licensing requirements.
• Flexible schedule and reliable transportation.

Responsibilities

• Sales
• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Position is full time
• Other duties as assigned

Skills

Bilingual English/Spanish

Excellent communication

Assertive

Computer literacy

Education

High School Diploma

Previous customer service experience helpful

Job description

Fred Loya Insurance Agency is seeking a full-time sales and customer service representative in Fort Worth, TX. You will assist clients with policy questions, process payments, and identify needs to tailor coverage.

The role includes follow-ups on quotes, renewals, and cancellations, and may involve marketing activities for new business development as needed. The position requires a high school diploma and strong communication skills; bilingual English/Spanish is helpful, and state licensing must