Auto Insurance Sales & Service Rep – In-Office

Fred Loya Insurance Agency; Austin (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Fred Loya Insurance Agency in Austin, TX seeks a Customer Service Representative to sell new auto insurance policies, renewals, and service existing policies, while assisting with marketing for new business opportunities. The role emphasizes delivering excellent customer experiences and clear policy explanations.

Candidates should have a high school diploma, basic computer skills, and be willing to obtain state licensing.

Qualifications

• Basic to intermediate computer skills required.
• Bilingual English/Spanish is helpful.
• Must pass state licensing requirements.
• Flexible schedule may be required.
• Reliable transportation a plus.

Responsibilities

• Sell new auto insurance policies and renewals.
• Service existing policies and address customer inquiries.
• Market for potential new business opportunities.
• Provide professional customer service and explain policy terms.
• Follow up on quotes, cancellations, and pending needs.

Skills

Computer skills

Bilingual

Education

High School Diploma

Previous customer service experience helpful

Job description

Fred Loya Insurance Agency in Austin, TX seeks a Customer Service Representative to sell new auto insurance policies, renewals, and service existing policies, while assisting with marketing for new business opportunities. The role emphasizes delivering excellent customer experiences and clear policy explanations.

Candidates should have a high school diploma, basic computer skills, and be willing to obtain state licensing.