In-Office Executive Assistant: Billing & QA Support

KPEP; Kalamazoo (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

KPEP is seeking a highly organized Executive Administrative Assistant to provide comprehensive administrative support to the executive leadership team. This full-time, in-person role supports day-to-day operations, including billing, quality assurance, and other key duties.

The ideal candidate will be dependable, detail-oriented, and discreet, with strong organizational and communication skills and the ability to handle sensitive information. Work hours are 8:00 a.m.

Qualifications

• High school diploma or equivalent required.
• Some college coursework preferred.
• Previous office/administrative experience preferred.
• Experience with billing, compliance activities, or nonprofit operations is highly desirable.

Responsibilities

• Provide high-level administrative support to the President and executive leadership team.
• Manage calendars, schedule meetings, coordinate appointments, and assist with meeting preparation and follow-up.
• Prepare, proofread, format, and distribute correspondence, reports, presentations, and other organizational documents.
• Assist with quality assurance activities, including reviewing documentation for accuracy, completeness, and compliance with established requirements.
• Track quality assurance findings, deadlines, corrective actions, and required follow-up.
• Support billing processes, including reviewing documentation, preparing billing information, identifying discrepancies, and assisting with timely and accurate submission.
• Maintain spreadsheets, databases, reports, and tracking systems used for billing, quality assurance, and organizational operations.
• Collect and compile data for internal reports, contract requirements, audits, accreditation activities, and other compliance-related needs.
• Assist with preparation and organization of materials for audits, monitoring visits, accreditation reviews, and contract compliance activities.
• Coordinate communication and information between executive leadership, program locations, employees, and external partners.
• Assist with special projects, research, data collection, and other initiatives assigned by executive leadership.
• Provide backup administrative support and assist with general office operations as needed.
• Perform other duties as assigned to support the effective and efficient operation of KPEP.

Skills

Organizational skills

Excellent communication

Attention to detail

Discretion/Confidentiality

Multitasking

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Billing software

Job description

KPEP is seeking a highly organized Executive Administrative Assistant to provide comprehensive administrative support to the executive leadership team. This full-time, in-person role supports day-to-day operations, including billing, quality assurance, and other key duties.

The ideal candidate will be dependable, detail-oriented, and discreet, with strong organizational and communication skills and the ability to handle sensitive information. Work hours are 8:00 a.m.