In-Office Dispatcher | Growth & Teamwork in Trucking

Causley Trucking Inc; Detroit (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

401K

Short and long term disability

Life insurance

Job summary

Causley Trucking Inc is seeking an experienced Dispatcher (In-Office) to support drivers and customers in Detroit, MI. This is a full-time, on-site role that emphasizes accuracy, timeliness, and teamwork.

You’ll coordinate daily loads, communicate in real time, optimize routing, and ensure updates flow to customers and portals. The right candidate stays calm under pressure and delivers reliable, professional service.

Qualifications

• Minimum 2 years of dispatch experience is required.
• Previous driving experience is required.
• Strong organizational and multitasking skills.
• Ability to stay calm and focused in a fast-paced environment.
• Clear, professional communication with both drivers and customers.
• Strong computer skills; data entry is a key part of the role.
• Reliable, punctual, and team-oriented mindset.
• Experience with McLeod software is a plus, not required.
• Experience with Samsara software is a plus, not required.

Responsibilities

• Communicate with drivers and customers throughout the day.
• Take incoming calls and respond to operational needs in real time.
• Assign drivers and manage daily load planning.
• Route and map freight efficiently.
• Minimize deadhead and maximize productivity.
• Track shipments and proactively update customers.
• Manage and update customer portals.
• Monitor email alerts and respond promptly.

Skills

Dispatch experience

Driving experience

Organizational skills

Multitasking

Communication skills

Data entry

Team-oriented mindset

Tools

McLeod Software

Samsara

Job description

Causley Trucking Inc is seeking an experienced Dispatcher (In-Office) to support drivers and customers in Detroit, MI. This is a full-time, on-site role that emphasizes accuracy, timeliness, and teamwork.

You’ll coordinate daily loads, communicate in real time, optimize routing, and ensure updates flow to customers and portals. The right candidate stays calm under pressure and delivers reliable, professional service.