In-Office Dispatcher — Last-Mile Logistics & Customer Support

Diakon Logistics, Inc.; Richfield Township (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics, Inc. in Richfield Township, OH, is seeking a detail-oriented Dispatcher to join our in-house logistics team. You will coordinate with delivery crews, support customers, and help maintain smooth daily operations with strong organizational skills and proficiency in MS Office.

The ideal candidate excels in data entry, communication, and multitasking in a fast-paced environment. This full-time, in-office position offers competitive pay at $16 to $18 per hour plus bonus potential,

Qualifications

• Excellent computer skills with Excel and other MS Office applications.
• High accuracy data entry.
• Outstanding organizational abilities and attention to detail.
• Exceptional communication and interpersonal skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Must be able to work in an in-office setting.

Responsibilities

• Monitor routes and maintain regular communication with delivery teams to ensure high-level customer service.
• Provide responsive customer support by taking calls and developing solutions to address potential issues.
• Record detailed notes and information in the delivery system with accuracy and thoroughness.
• Communicate solutions and updates to other departments and office staff as needed.
• Maintain meticulous records and ensure data entry accuracy.

Skills

Excel

Data entry

Organization

Communication

Multitasking

In-office

Education

College education preferred

Tools

MS Office

Job description

Diakon Logistics, Inc. in Richfield Township, OH, is seeking a detail-oriented Dispatcher to join our in-house logistics team. You will coordinate with delivery crews, support customers, and help maintain smooth daily operations with strong organizational skills and proficiency in MS Office.

The ideal candidate excels in data entry, communication, and multitasking in a fast-paced environment. This full-time, in-office position offers competitive pay at $16 to $18 per hour plus bonus potential,