In-Office Dispatcher - Last-Mile Logistics Pro

Diakon Logistics, Inc.; Richmond (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive wages and bonuses

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics, Inc. in Richmond, VA is seeking a detail-oriented Dispatcher to coordinate with delivery teams and support customers. This in-office role requires strong computer skills, data entry accuracy and excellent organization to keep daily operations running smoothly.

You will monitor routes, communicate with drivers, log details in the delivery system, and collaborate with office staff to resolve issues. The position offers competitive wages, benefits, and opportunities for growth.

Qualifications

• Excellent computer skills with proficiency in Excel and MS Office.
• Strong data entry skills with high accuracy.
• Outstanding organizational abilities and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Must work in-office setting.

Responsibilities

• Monitor routes and maintain regular communication with delivery teams to ensure high-level customer service.
• Provide responsive customer support by taking calls and developing solutions to address potential issues.
• Record detailed notes and information in the delivery system with accuracy and thoroughness.
• Communicate solutions and updates to other departments and office staff as needed.
• Maintain meticulous records and ensure data entry accuracy.

Skills

Data entry

Organizational skills

Communication

Multitasking

In-office work

Education

College education preferred

Tools

Excel

MS Office

Job description

Diakon Logistics, Inc. in Richmond, VA is seeking a detail-oriented Dispatcher to coordinate with delivery teams and support customers. This in-office role requires strong computer skills, data entry accuracy and excellent organization to keep daily operations running smoothly.

You will monitor routes, communicate with drivers, log details in the delivery system, and collaborate with office staff to resolve issues. The position offers competitive wages, benefits, and opportunities for growth.