Freight Dispatch Specialist — Keep Freight Moving

Circle Logistics, Inc; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Program

Paid Holidays

Paid Time Off

Career Development

Job summary

Circle Logistics, Inc. in Northville, MI, is seeking a Dispatch Operations Representative to keep freight moving and keep customers informed every step of the way. You will enter load information, track shipments, and communicate with drivers and carriers to stay on schedule.

If you are organized, detail-oriented, and thrive in a fast-paced environment, join our team to develop new skills, collaborate with sales, and grow with a company that rewards initiative.

Qualifications

• 1–3 years of experience in customer service, dispatch, logistics, operations, call center, or data entry.
• Outstanding organizational and multitasking skills.
• Strong attention to detail and communication abilities.
• Experience with Microsoft Excel and Google Workspace; Pivot Tables & VLOOKUP a plus.

Responsibilities

• Enter and manage load information in our transportation management system.
• Track shipments and provide real-time updates with drivers.
• Communicate with carriers, customers, and internal teams to keep loads on schedule.
• Identify delays and proactively solve problems before they escalate.
• Maintain accurate shipment documentation and load records.
• Partner with Sales to provide exceptional customer service.
• Negotiate rates with carriers to secure reliable transportation.
• Build relationships with carriers and source additional capacity as needed.

Skills

Customer service

Dispatch/Logistics

Organizational skills

Attention to detail

Communication

Problem-solving

Tools

Microsoft Excel

Google Workspace

Pivot Tables

VLOOKUP

Job description

Circle Logistics, Inc. in Northville, MI, is seeking a Dispatch Operations Representative to keep freight moving and keep customers informed every step of the way. You will enter load information, track shipments, and communicate with drivers and carriers to stay on schedule.

If you are organized, detail-oriented, and thrive in a fast-paced environment, join our team to develop new skills, collaborate with sales, and grow with a company that rewards initiative.