Dispatcher & Logistics Coordinator — Fast-Paced Growth

WeDriveU, Inc.; Lansing (IL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with 4% employer match

Employee Assistance Program (EAP)

Paid holidays

On-the-job training

Job summary

Fountain in Lansing, IL is looking for a Dispatcher to manage incoming calls and communicate with drivers. Responsibilities include monitoring routes, resolving customer concerns, and ensuring compliance with regulations. The role requires at least 1 year of related experience, excellent organizational skills, and proficiency in Microsoft Office. Benefits include health insurance, 401(k) matching, and paid time off. Join a diverse team in a fast-paced environment.

Qualifications

• 1+ years of experience in dispatch, call center, customer service, or hospitality.
• Detail-oriented and exceptional organizational skills.
• Excellent written and oral communication skills.

Responsibilities

• Monitor drivers throughout their routes.
• Communicate instructions to drivers regarding passenger pick-ups.
• Assist with customer concerns and incidents.

Skills

Dispatch experience

Customer service experience

Organizational skills

Microsoft Office Suite proficiency

Communication skills

Experience with TMS

Bilingual skills

Job description

Fountain in Lansing, IL is looking for a Dispatcher to manage incoming calls and communicate with drivers. Responsibilities include monitoring routes, resolving customer concerns, and ensuring compliance with regulations. The role requires at least 1 year of related experience, excellent organizational skills, and proficiency in Microsoft Office. Benefits include health insurance, 401(k) matching, and paid time off. Join a diverse team in a fast-paced environment.