Dispatcher

Causley Trucking Inc; Detroit (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

401K

Short and long term disability

Life insurance

Job summary

Causley Trucking Inc is seeking an experienced Dispatcher (In-Office) to support drivers and customers in Detroit, MI. This is a full-time, on-site role that emphasizes accuracy, timeliness, and teamwork.

You’ll coordinate daily loads, communicate in real time, optimize routing, and ensure updates flow to customers and portals. The right candidate stays calm under pressure and delivers reliable, professional service.

Qualifications

• Minimum 2 years of dispatch experience is required.
• Previous driving experience is required.
• Strong organizational and multitasking skills.
• Ability to stay calm and focused in a fast-paced environment.
• Clear, professional communication with both drivers and customers.
• Strong computer skills; data entry is a key part of the role.
• Reliable, punctual, and team-oriented mindset.
• Experience with McLeod software is a plus, not required.
• Experience with Samsara software is a plus, not required.

Responsibilities

• Communicate with drivers and customers throughout the day.
• Take incoming calls and respond to operational needs in real time.
• Assign drivers and manage daily load planning.
• Route and map freight efficiently.
• Minimize deadhead and maximize productivity.
• Track shipments and proactively update customers.
• Manage and update customer portals.
• Monitor email alerts and respond promptly.

Skills

Dispatch experience

Driving experience

Organizational skills

Multitasking

Communication skills

Data entry

Team-oriented mindset

Tools

McLeod Software

Samsara

Job description

Location: Detroit, MI (48209)

Position: Full-Time Dispatcher (In-Office)

We are a family-owned and operated trucking company built on accountability, respect, and teamwork. We’re looking for an experienced Dispatcher who wants more than just a job. We are looking for an individual to be part of a tight-knit team that works together, solves problems together, and wins together.

We are also a growing company, which means real opportunities for advancement for individuals who want to build a long-term career with us.

If you thrive in a fast-paced environment and take pride in supporting drivers and customers at a high level, we want to talk to you.

What You’ll Do

• Communicate with drivers and customers throughout the day
• Take incoming calls and respond to operational needs in real time
• Assign drivers and manage daily load planning
• Route and map freight efficiently
• Minimize deadhead and maximize productivity
• Track shipments and proactively update customers
• Manage and update customer portals
• Monitor email alerts and respond promptly

What We’re Looking For

• Minimum 2 years of dispatch experience (required)
• Previous driving experience (required)
• Strong organizational and multitasking skills
• Ability to stay calm and focused in a fast-paced environment
• Clear, professional communication with both drivers and customers
• Strong computer skills (data entry is a key part of the role)
• Reliable, punctual, and team-oriented mindset
• Experience with McLeod software is a major plus (but not required)
• Experience with Samsara software is a plus (but not required)

Compensation & Benefits

• Salary based on experience and is open for discussion
• Negotiations starting at $52,000
• medical insurance, 401K, short and long term disability, life insurance
• Stable compensation with long-term career potential

Why Join Our Team

• Family-oriented culture where people have each other’s backs
• Team-driven environment
• Growing company with opportunities for advancement
• Leadership that is present, supportive, and invested in your success

If you’re looking for a place where your experience matters, your voice is heard and where you can grow with the company, then we’d like to connect.