In-Office Customer Success & Sales Specialist

The Grace Company; West Jordan (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Paid Time Off

401k Retirement Plan with Company Matc

Mental health resources

Job summary

The Grace Company is seeking a Customer Service Sales representative for our West Jordan, UT office. You will handle inbound calls, assist walk-in customers, and manage orders from partners and eCommerce channels.

The role emphasizes strong communication, proactive participation in business initiatives, and collaboration with customers, partners, and team members. Salary ranges from $18 to $22 per hour with standard benefits.

Qualifications

• Must have a confident and dynamic personality.
• Must possess excellent communication and interpersonal skills in English over the phone and email.
• Excellent time management and ability to assess customer and partner needs to take appropriate actions.
• Ability to work with customers, partners, and colleagues alone or in a team.
• Proficiency with Microsoft Office Suite and general computer skills.
• Willingness to participate proactively in business initiatives.
• Full-time in-office role in West Jordan, UT; salary depends on skills and experience; schedule 8:00–17:00 with option for a flexible 7:00–5:00 4 days and half day midweek.

Responsibilities

• Handle inbound customer service/sales calls.
• Assist walk-in customers.
• Return voicemails from customers and partners.
• Place cold calls to new and prior retail sales.
• Enter orders from partner and eCommerce channels.

Skills

Confident & dynamic personality

Excellent communication

Time management

Customer-focused

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

The Grace Company is seeking a Customer Service Sales representative for our West Jordan, UT office. You will handle inbound calls, assist walk-in customers, and manage orders from partners and eCommerce channels.

The role emphasizes strong communication, proactive participation in business initiatives, and collaboration with customers, partners, and team members. Salary ranges from $18 to $22 per hour with standard benefits.